Frequently Asked Questions

Contact

The quickest way to reach us is by email: support (at) diversitybeans.com

If you have a question about your order, please include the order number.

Phone (toll-free): 855.500.2220

You can shop our online store 24/7. Customer service hours are weekdays 8:00am - 5:00pm CST

No. We do not have a storefront and are not open to the public.

Shipping, Delivery, & Returns

We currently ship to the United States and Canada. If you are interested in shipping internationally, please contact us at support (at) diversitybeans.com as each case is different.

In general, orders ship within 2 business days. Large and custom orders may take additional time to process. If you need your order by a specific date, please include the date in the "order note" section when checking out. Shipping times displayed at checkout do not include processing time.

Please be aware that effects of Covid-19 and severe weather may cause shipping delays as carriers, employee shortages, supply chains and costs of moving freight are impacted.

Yes! Email specifics to support (at) diversitybeans.com for a shipping quote.

For companies shipping orders direct to employees, each mailing address constitutes an individual order.

We want you to be 100% satisfied with your purchase. If you are not, please email us at support (at) diversitybeans.com. If an error has occurred, we will make it right. For health and safety reasons, perishable products are not returnable or refundable except in cases in which we made an error. 

Please include your order number in your email so we'll be able to address any problems quickly!

The Beans

Diversity Beans come in the following flavors: cherry, cinnamon, grape, licorice, lemon, peppermint, pineapple, root beer, tangerine, wintergreen

Sugar, Corn Syrup, Corn Starch- Modified, Malic Acid, Natural & Artificial Flavors, Confectioner’s Glaze, Carnauba Wax, Beeswax, Glycerine, Caramel Color, Blue #2 Lake, Yellow #6 Lake, Red #40 Lake, Red #40, Yellow #5, Yellow #6, Blue #1, Red #3

Diversity Beans are manufactured in a plant that processes peanuts, almonds, pecans, egg, milk, and soy

Diversity Beans are certified kosher, gluten-free, fat-free and vegetarian friendly. However, they are not vegan as they contain beeswax. 

USA

Customization

We offer customization on orders of 100 or more of specific products.

You can customize the top label, bottom label or (optional) inside label on tins.

B&W customization is .15 per label and color is .25 per label. Bulk discounts automatically apply.

Customers need to supply print-ready artwork.

Print-ready artwork needs to be a minimum of 600 pixel x 600 pixel (2" x 2"), 300 dpi and not more than 1200 pixel x 1200 pixel (4" x 4"), or 3 MB, in CMYK, and jpeg or png format.

You can attach your artwork to your order on the product page (orange button) when placing your order. If you have any problems, you can email it to support (at) diversitybeans.com.
We will contact you if the quality of the artwork is poor and we're not able to access a higher quality image. Please include the order number for easy identification

By supplying artwork, you are warranting that you have unrestricted right and authority to use and distribute that artwork.

Discounts & Donations

Bulk discounts are automatically applied and detailed on individual product pages.

For companies shipping orders direct to employees, please keep in mind that each mailing address constitutes an individual order.

We donate 20% of our profits to organizations working to dismantle systems of oppression and in-kind donations to under-resourced schools.

To learn more about our social impact commitment (and how to apply), please visit Giving Back Program

Corporate Information

DUNS: 034073036, SAM: TL89BEQNKHZ8, CAGE Code: 4Y3Q8, NAICS Code (main): 61170, PSC Code (main): R431 (see complete NAICS and PSC Codes here), Corporate Name: Imeltingpot.com LLC dba Diversity Beans (diversitybeans.com), incorporated in the State of Oklahoma.

Yes. Diversity Beans must be purchased directly from DiversityBeans.com or sister-site iCelebrateDiversity.com. No other agents or dealers are authorized to represent this product. If you need a printable letter for verification, you can find one here.

We do not sell wholesale, however, we provide bulk discounts and an additional 10% discount to members of our Referral Program.