Frequently Asked Questions

Contact

The quickest way to reach us is by email: hello@diversitybeans.com

If you have a question about your order, please include the order number.

Toll-free 833.701.0014

You can shop our online store 24/7. Customer service hours are weekdays 8:00am - 5:00pm CST

No. We do not have a storefront and are not open to the public.

Shipping, Delivery, & Returns

We currently ship to the United States and Canada. If you are interested in shipping internationally, please contact us at hello@diversitybeans.com as each case is different.

In general, orders ship within 2 business days. Large and custom orders may take additional time to process. If you need your order by a specific date, please include the date in the "order note" section when checking out. Shipping times displayed at checkout do not include processing time.

Please be aware that Covid-19 and severe weather may cause shipping delays as carriers, employee shortages, supply chains and costs of moving freight are impacted. *All money-back service guarantees have been suspended until further notice.

Sure! Please email the details to us at hello@diversitybeans.com so we can work up a shipping quote for you.

We want you to be 100% satisfied with your purchase. If you are not, please email us at hello@diversitybeans.com. If an error has occurred, we will make it right. For health and safety reasons, perishable products are not returnable or refundable except in cases in which we made an error. 

Please include your order number in your email so we'll be able to address any problems quickly!

Customization

We offer customization on orders of 100 items or more. You can customize the top label, bottom label or both. B&W customization is .15 per label and color is .25 per label. Bulk discounts automatically apply.

Customers need to supply print-ready artwork.

Print-ready artwork needs to be a minimum of 2" x 2", 300 dpi in jpeg or png format. By supplying artwork, you are warranting that you have unrestricted right and authority to use and distribute that artwork.

You can attach your artwork to your order on the product page (orange button) when placing your order. If you have any problems, you can email it to hello@diversitybeans.com. Please include the order number for easy identification

The Beans

Sugar, Corn Syrup, Corn Starch- Modified, Malic Acid, Natural & Artificial Flavors, Confectioner’s Glaze, Carnauba Wax, Beeswax, Glycerine, Caramel Color, Blue #2 Lake, Yellow #6 Lake, Red #40 Lake, Red #40, Yellow #5, Yellow #6, Blue #1, Red #3

Diversity Beans are manufactured in a plant that processes peanuts, almonds, pecans, egg, milk, and soy

USA

Diversity Beans are certified kosher, gluten free, peanut free, dairy free, fat free and vegetarian friendly. However, they are not vegan as they contain beeswax. 

Quantity Discounts

Yes! Quantity discounts are automatically applied and detailed on individual product pages, if they are available.

Donations

We are committed to donating 20% of all net profits to organizations doing the important work centered around diversity, equity, and inclusion. This is in the form of both monetary and in-kind donations.

If you are a school, find out how to apply to our school donation program.

Learn more about who we support