Frequently Asked Questions
Contact
During office hours (9-5 CST), the fastest way to reach us is the online chat (green button). For non-urgent requests please email: support@diversitybeans.com or leave a message at 855-500-2220
Edmond, Oklahoma
9:00am - 5:00pm CST (Monday - Friday)
No, we don't have a store and our warehouse is not open to the public. If you are in the OKC metro area and would like your order delivered, contact us. If time permits, we'll coordinate delivery for a fee.
Shipping, Delivery, & Returns
In general, orders ship within 2 business days. Large and custom orders may require additional processing time. If you need your order by a specific date, please include the date in the "order note" section during checkout. We will contact you if there are any conflicts meeting your deadline or if additional fees are required. Shipping times displayed at checkout do not include processing time.
Always consider delays occuring due to unforeseen events beyond anyone’s control, often referred to as ‘acts of God’. Federal and state laws protect both retailers and shipping carriers from being held responsible.
Yes. Email specifics (item, quantity, addresses, dates needed) to support@diversitybeans.com for a quote. Please note, companies shipping orders directly to employees, each mailing address constitutes an individual order.
Our site is currently set up to ship to the United States and Canada. However, if you'd like to ship to a different country, please contact us at support@diversitybeans.com. Include the delivery address, item of interest (with desired quantity), and the timeline for delivery. We'll gladly respond with a shipping quote for your review.
We want you to be 100% satisfied with your purchase. If you are not, please email us at support@diversitybeans.com. If an error has occurred, we will make it right. For health and safety reasons, perishable products are not returnable or refundable except in cases in which we made an error. Please include the order number for easy identification.
The Beans
Blackberry, Cinnamon, Coconut, Lemon, Licorice, Lime, Pineapple, Root Beer, Strawberry, Tangerine, Watermelon.
Sugar, Corn Syrup, Corn Starch- Modified, Malic Acid, Natural & Artificial Flavors, Confectioner’s Glaze, Carnauba Wax, Beeswax, Glycerine, Caramel Color, Blue #2 Lake, Yellow #6 Lake, Red #40 Lake, Red #40, Yellow #5, Yellow #6, Blue #1, Red #3
Diversity Beans are manufactured in a plant that processes peanuts, almonds, pecans, eggs, milk, and soy.
Diversity Beans are certified kosher, gluten-free, fat-free and vegetarian friendly. However, they are not vegan as they contain beeswax.
Diversity Beans are proudly made in the USA
Customization
We offer customization on orders of 100 or more single-serve bags and tins.
Print-ready artwork needs to be a minimum of 600 pixel x 600 pixel (2" x 2"), 300 dpi and not more than 1200 pixel x 1200 pixel (4" x 4"), or 3 MB, in CMYK, and jpeg or png format.
Artwork can be attached when placing your order via the orange button on the product page or sent separately via email to support@diversitybeans.com. We will contact you if the quality of the artwork is poor and we're not able to access a higher quality image. Please include the order number for easy identification.
By supplying artwork, you are warranting that you have unrestricted right and authority to use and distribute artwork provided.
Discounts & Donations
Yes. Bulk discounts are automatically applied and detailed on individual product pages when offered. Discounts are applied across the order and not per product.
For companies shipping orders direct to employees, please keep in mind that each mailing address constitutes an individual order.
Yes. 10% of our sales go towards supporting organizations that champion antiracism, equity, and inclusive community building. Our donations are split equally between financial contributions and in-kind support:
5% goes to partnered organizations through WeAreGoodness.io (at order completion, customers get to choose where the 5% from their order goes: Southern Poverty Law Center, SisterSong, and Family Equality Council).
5% is donated in-kind to underserved schools. Interested? Apply here: School Donation Application
Corporate Information
Yes. Download W-9
DUNS: 034073036, SAM: TL89BEQNKHZ8, CAGE Code: 4Y3Q8, NAICS Code (main): 61170, PSC Code (main): R431 (see complete NAICS and PSC Codes here), Corporate Name: Imeltingpot.com LLC dba Diversity Beans (diversitybeans.com), incorporated in the State of Oklahoma.
Yes. Diversity Beans must be purchased directly from DiversityBeans.com or sister-site iCelebrateDiversity.com. No other agents or dealers are authorized to represent this product. If you need a printable letter for verification, you can find one here.
We do not sell wholesale at this time. We do offer quantity discounts (shown on product pages and applied automatically) and 10% commissions to members of our Partner Program.